[Cushman And Wakefield] Smart Key Access for Enterprise

Image credit: VCA Arch

Image credit: VCA Arch

Cushman and Wakefield is a global real estate services firm, with approximately 250 offices in 60 countries.

Founded in New York in 1917 by brothers-in-law,  J. Clydesale Cushman and Bernard Wakefield expanded their commercial real estate services such that they eventually became a market leader in all real estate services throughout United States and beyond. 

Industry: Commercial Real Estate
Location: Manhattan, New York
Sqft Covered: 175, 000 sqft, 2 Floors in 6th Avenue

 

KISI USAGE 

  • Integrates intuitively  with daily work routine 
  • Convenience and ease 
  • Smartphone access
It does not get any easier than Kisi. I may not always have my wallet on me, but I go nowhere without my phone.
— Stephen Ruiz, Cushman and Wakefield

We sat down with Stephen Ruiz, Senior Associate of Cushman Wakefield, to discover how a smartphone-enabled access control system helped ease his daily access routine when he least expects it.

Share with us about your company and your daily or weekly work routine.

As a leading global real estate services firm, Cushman & Wakefield aspire to help clients transform the way people work, shop and live.

A typical week is swarmed with work, phone calls and meetings where I am constantly on the run I work typically from 630 AM in the morning to 8 PM in the late evening.

Who is using KISI in Cushman & Wakefield?

All employees have access to KISI at our New York headquarter, located at 1290 6th Ave NY, NY 10104.

I heard you lost your wallet and key card recently. Would you like to share about your experience and how it ties with KISI?

I lost my wallet recently: everything was gone. My ID, debit card, credit cards, building security ID, Cushman & Wakefield floor pass. It was a pretty terrible and frustrating experience. As I am constantly on the run, it is easy to misplace my 4 card wallet which is super thin.

Stephen Ruiz Wallet

Without my wallet, access cards and key cards, I encountered several access obstacles. It was 6:40 AM and I was brisk-walking to the subway turnstiles of West 4th station, when I realized I couldn’t swipe my MTA card because I didn’t have my wallet. Once I arrived to my office building, I couldn’t get access to the elevator bank to my office 1290 A of A. Thankfully, the security guards who knew me well provided me with a temporary access pass for the day.

I only had 5 minutes to get to my meeting and even after all that hassle of buying new MTA card, getting temporary elevator pass, I am still stuck and locked outside in the lobby.

I stared at my smartphone, trying to think of another likely co-worker that could be in the office when I realized I had the KISI app. It was actually the first time I really needed to use the app.

Within seconds, I open Kisi app, turn on Bluetooth, swipe the lobby door and that was it - I am in.

Within seconds, I open Kisi app, turn on Bluetooth, swipe the lobby door and that was it - I am in.

Any horror stories pre-KISI?

The horror stories always start in similar experience to what I have just shared. I leave my house keys in the office. Or I come back midtown, in the headquarter office, only to realize I left the C&W floor card on my study desk. Other horror scenarios include coming to the office during the weekends to catch up on work but being locked out and unable to access my office and having to wait until Monday before I can work on them.

But with Kisi, as my smart key is already integrated in my phone, it makes it easier and less of a hassle to access my office.

Why did you chose to adopt KISI as an access control system as a solution to your problem?

It does not get any easier than Kisi. I may not always have my wallet on me, but I go nowhere without my phone.

In Cushman & Wakefield, we run the usual key card access control system in parallel to Kisi access control system. Within seconds, I open Kisi app, turn on Bluetooth, swipe the lobby door and that was it - I am in.

To whom would you recommend KISI?

Every one of my clients, globally.

Any new KISI feature that you think could be useful?

A cool KISI feature would be an Eventbrite integration or something along the lines of enabling exclusive access for events etc.

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